Is It Hanks?
If you had to choose a public figure or celebrity who most represented the company you work for, who would it be? The team at Shout Out Studio once asked themselves this very same question.
As a new member of the team, I am still getting a feel for who we are and how we talk about ourselves as a company. During my first internal marketing meeting, I asked if there was a simple statement or question we could ask to make sure we’re staying true to our brand and consistent in our tone-of-voice. Someone suggested, “Who is our brand?” Immediately I heard them respond, “Tom Hanks.”
At first, I thought of it as foolish being of the same vein as middle school games such as M.A.S.H. and that fortune telling the game that uses a folded up piece of paper with numbers on the outside. However, the more they explained why Tom Hanks represented our brand, I found my perception of the exercise swaying towards relevancy.
Now, I wasn’t there for the original conversation, which I can only imagine consisted of intense debate about how Tom’s performance was better in Big than in A League of Their Own, or how the best movie of his career was hands down Saving Private Ryan rather than Forest Gump, but I know that they discerned two important characteristics of Mr. Hanks and the characters he plays; he is genuine and helpful.
For one reading this, these specific characteristics shouldn’t matter; rather it is the simplicity of the statement that is most important. The group narrowed it down to two specific characteristics, and like any good design, there is beauty in simplicity. Don’t get caught up in how silly the exercise feels or the subject matter. Focus on the simple direction and the insight it gives to the company’s brand identity.
Tom Hanks represents Shout Out Studio’s most valued characteristics of our brand voice, thus giving us one simple question to ask before we send a tweet, write a blog post or give advice to a client. Is it Hanks?
So, if you find yourself asking, how do we go about finding your company voice? You just might find this exercise will provide clarity and consistency to your brand and communications.
Photo credit: Howard Lake